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About CrackBerry Canada

Company History

CrackBerry Canada is powered by Mobile Nations.We offer a wide selection of products from over 80 manufacturers, rapid fulfillment, and knowledgeable expert support.

Since 2002 we have shipped over three million orders to satisfied customers worldwide. We pride ourselves in providing excellent sales and customer service.

In 2007, we ranked as the fastest growing retailer on the Inc. 500 list of private companies in America, also achieving an impressive 37th overall position on that list.

Where are you located?

Our Canadian warehouse opened its doors in June 2010 in order to better serve our Canadian customers. All CrackBerry Canada accessory orders placed on CrackBerry Canada ship from our warehouse based at 3413, 1ere Rue Saint-Hubert, Quebec, J3Y 8Y6 . See Contact Us for more information.

Payment Methods Accepted

We accept VISA, MasterCard, American Express, and PayPal. We don't charge your account until the day your order ship. For companies and governmental organizations, we also accept Purchase Orders. Please contact our Sales office at (866) 207-3319 to setup an account.

Shipping Methods & Rates

We use Canada Post as our primary carrier for all orders.

See Shipping Methods for more information.

Returns Policy

60 day No Questions Asked Return Policy on Accessories. See Returns Policy for more information.

Sales Tax

The sales tax rate is based on where your purchase is being shipped, delivered or picked up. The following sales tax rates apply:

  • Alberta: 5% GST
  • British Columbia: 5% GST
  • Manitoba: 5% GST
  • New Brunswick: 13% HST
  • Newfoundland&Labrador: 13% HST
  • Northwest Territories: 5% GST
  • Nova Scotia: 15% HST
  • Nunavut: 5% GST
  • Ontario: 13% HST
  • Prince Edward Island: 5% GST
  • Quebec: 5% GST + 9.975% PST
  • Saskatchewan: 5% GST
  • Yukon: 5% GST

Coupons and Promotions

We frequently run promotions and special offers. To ensure you don't miss out sign up for email alerts after selecting your device (this way we'll only send you alerts when the promotion applies to your device).

Many promotions are with coupons. Simply enter the coupon code during checkout to receive the promotion. There are some universal restrictions on coupons which we'll set out below:

  • Coupon must be redeemed before the expiry date.
  • Coupons do not stack, you can apply only one coupon during checkout.
  • Coupons never apply to clearance, Deal of the Day, smartphones, cellphones, tablets or smartwatch products.
  • If we run out products during a promotion then the promotion ends. Sorry, we don't do rain checks!

We occassionally have free items to give away. To ensure everyone has a fair chance at a free item you can only have 1 (one) free item per order. This rule does not apply to bundled free items such as Buy One Get One Free.

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