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CrackBerry Canada Privacy Policy Statement

CrackBerry Canada takes your privacy seriously, whether you purchase products from us or just browse ca.crackberry.com (the 'Site'). We strive to ensure that our privacy practices adhere to both legal requirements and industry best practices. This Statement describes our privacy practices, including the information we collect, and how that information is used, protected, and disclosed.

What we collect and how we use it

For each visitor to our Site, our web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible).

When a customer makes a purchase through the Site, we collect and use information necessary to complete the purchase and delivery of products, including contact information (name, e- mail address, telephone number, physical address), and credit card information, where a purchase is made by credit card. Credit card information is retained only long enough to process your purchase, then it is permanently discarded. We do not collect any payment information for purchases made through PayPal.

We collect the e-mail addresses of those who communicate with us via e-mail, and from individuals who sign up to receive communications from us (e.g. newsletters).

We also collect standard information necessary to conduct website analytics, including aggregate information on pages accessed or visited as well as user-specific information on what pages consumers access or visit, and other information volunteered by the consumer, such as survey information and/or site registrations. This information is used to improve the content of our Site, to customize the content and/or layout of our page for each individual visitor, and used to notify consumers about updates to our Site. The information is not shared with third parties.

We use cookies to store visitors preferences and session information.

Marketing communications

We will only contact you for marketing purposes (e.g., through our e-newsletter) if we have your consent to do so. If you would like to unsubscribe from our marketing communications please contact our Privacy Officer.

Disclosure to third parties

We will not share any personal information with third parties without your consent unless it is necessary to facilitate the purchase or sale of an item on our Website, or where required by law. Note that your personal information is stored on web servers located in the U.S. As such, your information may be accessible to law enforcement/government agencies in the U.S., where such access is required by law. For more information regarding the storage of information in the U.S., please contact our Privacy Officer.

Online advertising

Third party vendors, including Google, show our ads on sites on the internet. Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to our Site. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page or the Network Advertising Initiative opt-out page.

Security

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our Site. We always use industry-standard encryption technologies when transferring and receiving sensitive consumer data exchanged with our Site.

Access

The personal information we have about you is generally access able through your account. However, if you believe that we have information about you that it not accessible to you in your account, we will provide that information to you, to the extent that it exists, and unless prohibited by law. You have a right to correct any inaccuracies in the personal information that we have about you.

Contact Information

If you have any questions about our privacy practices, you can contact our Privacy Officer via e-mail at support@ca.crackberry.com or by telephone at (866) 207-3319.

Our postal address is as follows:

CrackBerry Canada
3413 1ere Rue
St Hubert QC J3Y8Y6
Canada

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