CrackBerry Canada Shipping Information

We use Canada Post as our primary carrier for all orders. Every order ships from our Canadian warehouse based in Montreal. This means: no duties, no bond fees, no customs brokerage fees, no customs delays and super easy returns.

• FREE Shipping on most orders over CAD 50^*
• For most orders under CAD 50, we charge a flat shipping fee of only CAD 5.95.^*
• All shipments come with a Canada Post Tracking Number (e-mailed to you at the time of shipment.) and are fully insured.
• We use Canada Post's Parcel Services. We also offer the faster Canada Business Express Post option to some areas as well as Purolator Express (see below for more information).
• Products marked Free Shipping ship for free but are subject to the same exceptions as other free shipping offers.

^* EXCEPTIONS: Due to the high cost of shipping there, Free shipping is not available for shipments to: Nunavut, Northern Territories, Yukon and the following remote or rural postal codes: Postal codes starting with V0, S0, T0, B0, C0, E0 and A0. Shipping charges for orders to these areas may be higher and vary by order value.

To have an exact idea of shipping costs to these areas, please add the items you wish to purchase to your cart and then use our "Calculate" link on the cart page under Delivery Options. You will be asked for your postal code and provided with a shipping quote and estimated shipping transit time.

Shipping with Purolator Express

For most provinces, we also offer Purolator Express Services. This means next (business) day delivery for most shipments starting from the day the order ships (see below for our same-day shipping cut-off times). Purolator rates vary by postal code and order value.

Please note that we do not refund Purolator shipping fees under any circumstances once the parcel has shipped.

Questions? Please call us 9.00AM-5PM EST Toll Free to 866 207 3319

Shipping Transit Times

To know delivery times and shipping options, please use the "Calculate"-Button on the Cart Page under 'Delivery Options'. Please take into account that these shipping times are approximate.

All orders will ship the same (business) day when ordered before 1PM EST and the next (business) day when ordered after 1PM EST.

However, if you select Free Shipping and in order to to help us provide you with Free Shipping, your order may take an additional 1-2 business days to ship out.

Currently we only ship to destinations within Canada.